If you have chosen the standard shipping method then you must send the parcel by national post and the cost is borne by the buyer (OUT OF GREECE COUTRIES). For returns from countries outside the European Union, contact us to arrange a return!
You have the right to return ONLY the ready-made products for a refund, within 3 days from the receipt of your original order.
Όλα τα εμπορεύματα θα ελεγχθούν κατά την επιστροφή.
We will refund the price of the products and not the shipping costs..
When you return a product you do not have to tell us why you are returning it. You can return it to the address you will find in our contact details.
When we receive the product, we will give you a full refund for the product to your account.
You must include in package the retail receipt of the product value If not we can not refund you and we send you back the product. You must return the product as you received it, with the labels on it and on the packaging.
Please note that some screens change the color of the product.
Keep this in mind when selecting a product and test it on different screens if you can avoid mistakes.
If a customer wants special changes to the original design (resizing, adding details, adding collar, longer or shorter, changing sleeve design, etc.) we can do but we will not accept a return or exchange of the product.
How to return a package (From countries outside the Greece)
Εάν έχετε παραγγείλει με το ταχυδρομείο, στείλτε το με το ταχυδρομείο, τα έξοδα αποστολής επιβαρύνουν τον αγοραστή! Επίσης, πριν στείλετε πίσω, επικοινωνήστε μαζί μας.
When you send us back the parcel, it is necessary to mail us the tracking number so that we can track the package you return!
Πώς να επιστρέψετε ένα πακέτο (Από χώρες εκτός Ευρωπαϊκής Ένωσης)
Return the parcel using the mail of your country, the shipping cost is borne by the buyer. The return address is: Anastasios Kotsikas Mpounou 11, Siatista, 50300 Greece.
When you send us back the parcel, it is necessary to mail us the tracking number so that we can track the package you return!
How to return a package (From Greece)
For returns from Greece, please return the products with ELTA COURIER, the cost is with us, so you do not pay anything.
Abandoned orders
If you try to order a product from our store and the transaction can not be processed, contact your bank and us.
Customs and Taxes
For all customers, we do not cover customs and import duties. You will be responsible for any customs and import duties payable.
